Small Business Illinois met again in America hats
It all began when President TheFedoraStore.com, Duane Dewsbury, went hand in hand with a beautiful hat. “I was looking around the man shops for a nice hat,” said Duane “, and where I had told me they could not assume, but that many people asking - they. “TheFedoraStore.com is a store operated by Lindenhurst, Illinois.
Duane also that this is not a rocket scientists to understand the existence of a market niche here, and he decided to test the waters. “I decided for a box of hats with a wholesaler in San Diego and how they see on eBay,” said Duane. “He said they (the hats) were all the same, floppy disks drab grey - c-crown fedoras flexible, and they are all sold quickly. “I have the weakness Mark-up has something to do, but I also knew that not many others selling hats,” he added.
Duane told us that his company’s philosophy is very simple. “Give yourself a quality product sustained a very competitive price. Quality, Value and the best customer service, and let’s go!” he said.
From there, far from expanding TheFedoraStore.com eBay (eBay, while the boutique, there is always) and the establishment of an online store. “I recognized that, if I have problems finding a beautiful dress hat in Chicago, then there were a multitude of other things hat supporters outside without local retailers in their territory.” Duane said, when a beautiful shop online, he knew it would come. “Of course, there are many other online retailers that I am,” said Duane.
Duane told us the most important part of its business, its customers happy and return. “Customer satisfaction is our priority,” he said. “I’ve been in retail for some time, and if your client is not satisfied, they are not returning. We have our Web site for purchases experience pleasant and easy online. “Duane said the new website is very automated and secure. Customers can create an account and follow their orders without worrying about their access to information Personal non-parties.
“Every bit of information that we can only come from me,” he said. “I am a small company experiencing tremendous growth. But I still have a full-time job in retail. If TheFedoraStore.com develops to the point where it was hardly able to maintain, so I can stop the supply and my other fully devote my days. I have no reason for all the others for access to all the data we collect, “he added.
Duane Dewsbury joined the U.S. Navy in 1981 and served as a military journalist and Public Affairs Officer for 20 years. He is a veteran, that persons with disabilities is very active with the veteran community, and past a post of commander of Veterans Affairs Wars. Since its withdrawal from the Navy in 2001, Duane, in the posts of Director of sales, chief financial officer and general manager of the automotive industry, retail trade, still does. “It’s a funny business,” he says, “but I want to devote all my time for hats, while sales growth permits.
“I’ll do what I can live up to our slogan, putting back to America hats. The only way to do this is fortunate for our customers,” said Duane.
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